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Technical Service Engineer


Our client is a leading player in the woodworking machinery sector. Due to business growth they are looking to hire a Technical Service Engineer to be part of the team.

Are you a dynamic Technical Service Engineer with experience in CAD-CAM systems and CNC machine controls, then we are looking for you!

Job Description

The role of Technical Service Engineer is to provide support, sales, training and research to the clients (B2B). You will provide enterprise-level support for all software issues that may arise in the installed machinery. You have the ability to set up and sell maintenance contracts for the software programs. Additionally responsibility include training of the CNC machine control center and in giving proactive recommendations to customers as well as developing technical and commercial proposals/quotes for equipment projects, spare parts and service. You will also serve as a troubleshooter and problem solver for any issues that arise on installed equipment.

Main Job Responsibilities:

  • Work directly with the Service team at a corporate level
  • Help the customer to manage the issues related to software problems
  • Answer questions by phone or set up an online session to analyze and correct malfunction
  • Training for new clients
  • Systems development
  • Analyze, design, construct, test, and maintain machinery applications software or systems
  • Manage maintenance contracts

Desired Qualifications/Education:

  • Knowledge in CAD-CAM systems, ERP-software and/or CNC machine controls
  • Native/fluent Dutch and good level of English is mandatory
  • Excellent communication skills
  • Reliable and socially extroverted personality
  • Customer and solution-oriented demeanor
  • Technical affinity with wood and CNC machinery
Contact Information

Interested? Please send your CV with salary breakdown to Melanie Ullmann, Director of Recruitment -

Job details

  • Location: Alkmaar
  • Salary: Competitive package
  • Job Type: Permanent
  • Date Posted: 21 Feb 2018
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